Privacy Policy

1. Information We Collect

We collect:

• Account information (name, address, DOB, email, phone)
• Order history
• Payment information (processed securely by third‑party providers)
• Locker pickup logs
• Farmer product data
• Voluntary donation activity

2. How We Use Your Information

We use data to:

• Process orders and payments
• Manage locker access
• Communicate with users
• Improve platform performance
• Provide personalized offers and incentives
• Support charitable programs

3. Sharing of Information

We may share data with:

• Payment processors
• Technology partners (e.g., Smart Choice, Bell & Howell)
• Farmers (order details only)
• Food pantry partners (donation‑related data only)

We do not sell personal information.

4. Data Security

We use:

• Encrypted payment processing
• Secure locker access systems
• Access‑controlled data storage
• Regular security reviews

5. User Rights

Users may:

• Request access to their data
• Request corrections
• Request deletion (where legally permitted)
• Opt out of marketing communications

6. Data Retention

We retain data only as long as necessary for:

• Legal compliance
• Transaction history
• Operational needs

7. Children’s Privacy

Field2Fork does not knowingly collect data from children under 13.

8. Updates

We may update this Privacy Statement and will notify users of material changes.